MSB Blog

Since its inception in 1872, Monson Savings Bank has dedicated itself to the service of the local customers, businesses, and communities that make up the fabric of Western Massachusetts. Similarly, this community-focused bank has consistently upheld its dedication to its staff, continually providing new avenues for their professional development.

Monson Savings Bank has recently announced the promotions of the following team members.

Kandy Tranghese, CPA, Vice President, Chief Financial Officer, has been promoted to Senior Vice President (SVP), Chief Financial Officer. Tranghese has been a certified public accountant for nearly 25 years. She had been working with Monson Savings Bank since 1998 as an auditor with Wolf & Company, P.C., where she worked as a Senior Audit Manager until joining Monson Savings Bank as Vice President, CFO in September 2020. Kandy is one of Monson Savings Bank’s Strategic Planning & Division Officers.

Dodie Carpentier, SPHR, Vice President, Human Resources Officer, has been promoted to 1^st Vice President (FVP), Human Resources Officer. Carpentier joined the Bank as the Monson Branch’s Assistant Manager in July 2006. In 2008, she became Branch Manager at the Bank’s Hampden location.  In addition to managing the Hampden Branch, in January 2013 Carpentier took on the responsibility of Education Coordinator before taking on her role as Human Resources Officer in August 2014.  In March of 2015 she was promoted to Assistant Vice President Human Resources and then to Vice President of Human Resources in December of 2016. Dodie is one of Monson Savings Bank’s Strategic Planning & Division Officers.

Kevin Hicks, Vice President, Operations Officer – has been promoted to 1^st Vice President (FVP), Operations Officer.  Hicks joined the Monson Savings Bank in February 2015. He has worked in the financial operations sector since 2000. Hicks was a 2023 Monson Savings Bank President’s Award recipient. Kevin is one of Monson Savings Bank’s Strategic Planning & Division Officers. When he is not working you can find Hicks on the pickleball court.

Caitlin O’Connor, Vice President, Marketing Officer, has been promoted to 1^st Vice President (FVP), Marketing Officer.  O’Connor joined Monson Savings Bank as Vice President, Marketing Officer in October 2020. With a wealth of experience from previous community banking marketing roles of increasing responsibility, O’Connor ensures the Bank’s 150-year-old brand and reputation remain strong.  She is one of Monson Savings Bank’s Strategic Planning & Division Officers and will continue overseeing the Bank’s marketing, public relations, and advertising strategies.

Heather Arbour, Assistant Vice President, BSA/Fraud Officer & Compliance Manager, has been promoted to Vice President (VP), BSA/Fraud Officer & Compliance Manager.  Arbour joined the Bank as a Customer Service Associate (CSA) in April 2007.  She worked her way up to CSA Supervisor a year later before becoming the Assistant Branch Manager of the Bank’s Wilbraham location in 2010.  In 2011, she joined the Bank Secrecy Act (BSA) department as a Compliance Analyst.  Over the years, Arbour excelled in this department of the Bank, achieving several promotions. As her responsibilities in the BSA/compliance department increased, she became Compliance & BSA Manager before being named BSA Officer & Compliance Manager during 2020. In July 2022 she was promoted to Assistant Vice President BSA/Fraud Officer & Compliance Manager. 

Wil Morales, Monson Branch Manager, Retail Banking & Security Officer, has been promoted to Assistant Vice President (AVP), Monson Branch Manager, Retail Banking & Security Officer.  Morales joined the Bank in November 2016 as Branch Manager in Monson. Prior to becoming part of the Monson Savings Bank family, Morales was a Branch Officer at Berkshire Bank. After five years at Monson Savings, he was promoted to Branch Manager, Retail Banking & Security Officer in January 2021.

Paul Shepardson, Digital Systems Officer, has been promoted to Assistant Vice President (AVP), Digital Systems Officer.  Paul joined the bank in June 2010 as a Customer Service Associate (CSA) in Hampden before being promoted to (Customer Service Representative) (CSR) in Monson.   In October 2013, he became Business Banking Administrator & E-Banking Specialist.  In August 2015, he was promoted to Digital Systems Supervisor before becoming Digital Systems Manager in July 2018.  In January 2021, he was promoted to Digital Systems Officer.

"We are pleased to share the news of our team members’ much-deserved promotions," stated Dan Moriarty, President and CEO of Monson Savings Bank. "Their dedication and pursuit of excellence have earned them these increased responsibilities. I look forward to growing together in our professional careers and to many future successes together."