MSB Blog

Monson Savings Bank is pleased to announce the recent promotion of Carolyn P. Balicki to Assistant Vice President, Retail Onboarding Officer. Balicki has served as the Wilbraham Branch Manager for 8 years and will continue to do so in addition to her new role as Assistant Vice President, Retail Onboarding Officer. She is based out of the Wilbraham Branch, which is located at 100 Post Office Park.

“Carolyn is a dedicated and enthusiastic member of the Monson Savings Bank team. She has continually proven her commitment to the Bank, our customers, and the communities that we serve,” said Monson Savings Bank President and CEO, Dan Moriarty. “Everyone is excited to see her continue to grow with us here at the Bank.”

Carolyn P. Balicki is a lifelong resident of Wilbraham. Balicki is deeply involved with the local communities and enjoys giving back to them in any way that she can. She currently serves on the YMCA of Greater Springfield Advisory Board and is a member of the Wilbraham-Hampden Academic Trust Board.

Balicki began her career in banking with Monson Savings Bank 16 years ago. She joined the local, community Bank as a Customer Service Associate (CSA) and quickly realized her passion for finance and banking while in this role. Balicki then subsequently earned positions as CSA Supervisor, Assistant Branch Manager, and Branch Manager. Prior to her most recent promotion, Balicki served as Wilbraham Branch Manager and Assistant Vice President, Retail Banking Officer.

In her new role as Assistant Vice President, Retail Onboarding Officer, Balicki will be responsible for assisting all five of the Bank’s branches with various training programs and overseeing CSA Supervisors. She will be a resource for the entire Retail Team, while also working closely with the Human Resources Department to develop and improve the onboarding trainings for new Retail staff.

Additionally, Balicki will continue to maintain her responsibilities as the Wilbraham Branch Manager. As a Branch Manager, Balicki helps customers reach their financial goals, performs banking transactions, and oversees the Branch’s daily operations.

Throughout her tenure with Monson Savings, Balicki has gone the extra mile to contribute to the overall success of the Bank. Her biggest accomplishment has been contributing to the deposit growth of the Wilbraham Branch from $40 million to $169 million. Furthermore, she is a respected leader amongst her colleagues and is committed to empowering them to prosper. Balicki has trained many members of the Monson Savings Team, helping them to thrive in their positions and develop their professional skillset. She also serves as a mentor to Bank employees in the Bank’s Mentorship Program.

Balicki’s educational accomplishments further enhance her ability to be effective as a Branch Manager and Assistant Vice President Retail Onboarding Officer. She holds a Bachelor’s Degree in Business Administration from the Isenberg School of Management at University of Massachusetts Amherst. Balicki is also a graduate of the New England School of Financial Studies and is certified in Branch Management by the Massachusetts Bankers Association.

“I am honored to be recognized as I continue my career growth at Monson Savings. My team here motivates me to show up every day and continue developing in my career. I am passionate about supporting my teammates and I know they are passionate about supporting me. I am so grateful to come into work every day and be a part of such a positive group of individuals,” said Balicki. “At Monson Savings we are dedicated to providing everyone who walks into our doors with superior service. I am excited to continue serving the Wilbraham community and to further develop our onboarding procedures for future Retail team members.”

To contact Carolyn P. Balicki for your banking needs, she can be reached at (413) 267-1281 or emailed at [email protected]

To learn more about Monson Savings Bank, visit www.monsonsavings.bank